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Diet and Health Solutions and MyDietScore.com Privacy Policy

Diet and Health Solutions Ltd. and MyDietScore.com take your privacy seriously. Earning and maintaining your trust is important to us. We want you to understand what information we gather from you, how this information is used and protected, and what choices you have about how your information is used. This Privacy Policy and Agreement ("Privacy Policy") discloses the privacy practices of Diet and Health Solutions Ltd. (individually or collectively, the "Websites"). By using the Diet and Health Solutions or MyDietScore.com websites, you agree, without limitation or qualification, to be bound by this Privacy Policy.

This Privacy Policy applies only to information collected by Diet and Health Solutions Ltd. and MyDietScore.com. Please know that any information (including personal and health-related information) you reveal in a Website public forum (such as a message board, online meetings, posting, chat room/event, social media or similar electronic public venues) is not protected by this Privacy Policy. Such postings will be seen by Website members and/or guests and third parties not related to Diet and Health Solutions Ltd. or MyDietScore.com. What you write could be used by others in ways we are unable to control or predict, including to contact you for unauthorised purposes. You should think carefully before disclosing any personal information in any public forum. Also, if you access a third party website from a link on the Diet and Health Solutions or MyDietScore.com website, any information you reveal on that site is not subject to this Privacy Policy. You should consult the privacy policy of each website you visit.

These Terms and Conditions govern your use of the Diet and Health Solutions and MyDietScore.com websites (Diet and Health Solutions Ltd.’s Sites) and your relationship with Diet and Health Solutions Ltd. (Diet and Health Solutions, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use or become a member of the Diet and Health Solutions or MyDietScore.com sites.

This Privacy Policy explains how all personal information collected by Diet and Health Solutions Ltd. and MyDietScore.com will be used. Diet and Health Solutions Ltd. owns the exclusive licence to run the Diet and Health Solutions and MyDietScore.com websites in the UK and Ireland. If you have any queries or requests concerning your personal information please see the customer service details below. We may amend this Privacy Policy from time to time, and therefore encourage you to revisit this page periodically or when you notice new features on the Websites.

1. Information Collected

Diet and Health Solutions Ltd. collects two kinds of information: (1) Personally identifiable information ("Personal Information") voluntarily provided by visitors through optional registration or other methods and (2) non-personally identifiable information routinely gathered as visitors navigate through our Websites.

A. Personal Information

Diet and Health Solutions Ltd. and MyDietScore.com request personal information when you sign up for our services, including your name, email address and other (mainly health-related) information in order to provide you with a personalised programme. Diet and Health Solutions Ltd. and MyDietScore.com also collect other information about your use of the service and the Diet and Health Solutions and MyDietScore.com websites. This information (excluding details of payment cards used, which are only handled by a secure online payment agent) is provided direct to Diet and Health Solutions Ltd.

Diet and Health Solutions Ltd. and MyDietScore.com also monitor customer traffic patterns and site use in order to improve the service provided. However, information that can identify a visitor, such as a name or address, is not collected in this process, nor does Diet and Health Solutions Ltd. or MyDietScore.com require disclosure of such information, unless the customer subscribes to the service. Information that can identify a visitor is collected only when the visitor provides it voluntarily. Providing Diet and Health Solutions Ltd. or MyDietScore.com with your Personal Information is strictly voluntary.

By way of example only, some situations in which we may request Personal Information include: when you register to become a Member of our Websites and/or when you update your Member Profile on our Websites; when you register to receive our informational Newsletter(s); when you purchase a product or service from our Online Store; when you enter a contest or promotion on our Websites; when you participate in a survey on our Websites; or when you wish to participate in one of our interactive forums, including chat rooms or posting boards.

In some cases, we must share your Personal Information in order to fulfil your request(s). For example, we may use third party credit card processing companies. Additionally, from time to time we offer products or services on our Websites that are provided by a third party. Also, in fulfilment of our doctor/clinician linkage service, you will implicitly be providing your personal, lifestyle and dietary data to your nominated clinician. If you do not wish for us to share your Personal Information in this manner, please do not place orders on our Websites, participate in contests on the Websites, or subscribe to services on the Websites which require that your Personal Information be shared in this way.

You are solely responsible for maintaining the secrecy of your passwords and/or account information. Please be careful and responsible whenever you're online.

Diet and Health Solutions Ltd. and MyDietScore.com will use your personal information to:
  • provide and improve their services
  • understand customers' lifestyle, diet and shopping habits
  • contact you with offers and information about the products and services of Diet and Health Solutions and those of carefully selected parties
Registration & Member Profile

In order to obtain access to certain products, services, and/or content available on our Websites (e.g., diet, meal, and/or fitness plans), you must complete a registration form. Our Registration Form and Member Profile pages request that you submit the following information: your name, a selected username and password, email address, mailing address, gender, height, weight, waist circumference, age, credit card information (if you are making a purchase of goods or services), health information (e.g. blood test results, disease status (e.g. diabetes and heart disease) etc.), lifestyle preferences (e.g., activity level, favourite foods, etc.), and other diet or lifestyle-related information to help us design and personalise your diet and/or exercise program. We use the Personal Information you provide through registration to customise and recommend diet, meal, and fitness plans; bill you and conduct other billing and account activity; and respond to any questions that you submit. Additionally, by explicitly opting in to our e-mail reminder system at registration or by updating your profile, you are consenting to be contacted at regular intervals by your system administrator or your nominated clinician with reminders to re-visit the Websites or to re-take your assessments.

You can opt-out of receiving promotional communications at any time by visiting www.dietandhealthsolutions.com/remove and changing your preferences.

From time to time we might need to update you about your account, contact you regarding a billing question, notify you about changes to our services, or otherwise send you service-related announcements. For example, if a service to which you have subscribed is temporarily suspended for maintenance, we might send you an email to notify you of the service suspension. Or, we may need to contact you with respect to a billing matter. You will not be able to unsubscribe from these transactional emails. You will be permitted to unsubscribe from all other emails that are not transactional in nature.

In those circumstances, we will use your Personal Information to contact to you. By registering for our services, you consent to Diet and Health Solutions Ltd. or MyDietScore.com contacting you about your account. Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We may also call you at the telephone number that you provide in your registration to welcome you to Diet and Health Solutions or MyDietScore.com. From time to time we may call you to check in on your diet or exercise progress and offer non-sales related mentoring assistance. If you do you not wish Diet and Health Solutions Ltd. or MyDietScore.com to contact you regarding your account or your progress, please do not register on our Websites. You are of course free to unsubscribe to any other emails that you receive from us.

Emails & Newsletters

You may register to receive email subscriptions and newsletters from Diet and Health Solutions Ltd. or MyDietScore.com by visiting your Subscription Profile and opting in to receive the subscriptions or newsletters of your choosing. To receive emails and newsletters from Diet and Health Solutions Ltd. or MyDietScore.com, you must provide your email address. Diet and Health Solutions Ltd. and MyDietScore.com may also offer a "Tell a Friend" (a.k.a. "Refer a Friend") feature that enables you to send articles and other content to your friends. When you use Diet and Health Solutions’ or MyDietScore.com’s "Tell a Friend" feature, we do not store your friend's email address. We use your friend's email address only for the purpose of sending your friend the article or content you requested and for no other purpose, unless otherwise disclosed to you at the time you send the email.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests, promotions or surveys on or through our Websites. If you participate, we will request certain Personal Information from you. Participation in these contests, promotions or surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email, and/or shipping address), and socio-demographic information (such as occupation, post code etc).

Sometimes we may offer these contests or promotions together with another party, or we may use a third party service provider to help us conduct the promotion. In order to administer the promotion and/or provide the winner(s) with a prize, we may need to share your Personal Information with a third party who is helping us conduct the promotion or co-sponsoring the promotion with us. We will notify you within the Official Rules of promotions if another party is co-sponsoring the promotion with us. If we are using a third party service provider, the third party service provider will be prohibited from using your Personal Information for any other purpose.

Editorial/Interview Requests

A member of the Diet and Health Solutions Ltd. or MyDietScore.com editorial team may contact members via email, telephone or postal mail for potential interviews and feature stories. Testimonials and Success Stories are effective tools in communicating the impact of personalised diet plans and other programs available from Diet and Health Solutions Ltd and MyDietScore.com. Participation in editorial or interview requests is strictly voluntary and you are free to refuse to participate. If you do choose to participate, however, you should be aware that we may use your name, likeness, statements, quotes, and other Personal Information.

B. Non-personally Identifiable Information

You may use our Websites without registering or submitting any Personal Information. In that case, the only information we will collect from you is general, aggregated, demographic, or other non-personal information.

We may use a third-party tracking service that uses cookies and log files to track non-personal information about visitors to our Websites in the aggregate. We may also share non-personal information with third parties such as advertisers and partners. This non-personal, aggregate data is used to analyse trends, to track user movement around the Websites, and to gather demographic information about how members, subscribers, and/or visitors use our Websites. Diet and Health Solutions Ltd. and MyDietScore.com may use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

In some cases, when you click on a link or an advertisement in an email or newsletter you may receive from us, your browser may be momentarily directed to the site of a third party which, acting on Diet and Health Solutions’ or MyDietScore.com’s behalf, notes or "counts" your response to the email or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you. Your Personal Information will not be recorded by this third party.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Diet and Health Solutions Ltd. and MyDietScore.com may use cookies to:

  • help ensure the security of transactions
  • provide the mechanisms for online shopping and the linkage of clients’ accounts to those of their doctor/clinician
  • enable traffic monitoring

We use cookies on our Websites to determine the number of unique visitors, to personalise your online experience, to identify returning visitors, and to provide you with advertisements and messages of interest to you. Diet and Health Solutions Ltd. and MyDietScore.com do not store any Personal Information in any cookies on your computer. However, we do link the non-personal information we store in cookies to your Personal Information.

Visitors to the Diet and Health Solutions and MyDietScore.com websites are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a Diet and Health Solutions or MyDietScore.com advertisement on another site that links to the Diet and Health Solutions or MyDietScore.com website may be sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow Diet and Health Solutions or MyDietScore.com to analyse advertising effectiveness and manage its relationship with affiliate sites.

Whilst you do not need to allow your browser to accept cookies in order to access Diet and Health Solutions’ or MyDietScore.com sites, you must have cookies enabled if you wish to subscribe to one of the services on the Diet and Health Solutions or MyDietScore.com websites. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict your use of Diet and Health Solutions’ And MyDietScore.com’s product and/or service offerings.

Types of Cookies
Two types of cookies are used on our websites:

Session Cookies - Which are temporary cookies that remain in the cookie file of your browser until you leave the site.

Persistent Cookies - Which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

How we use Cookies on our Sites and what Information we collect.
Session Cookies
Session cookies may be used for the following purposes:
  • To allow you to carry information across pages of our site and avoid having to re-enter information.
  • Within registration to allow you to access stored information.
  • To allow Diet and Health Solutions and MyDietScore.com to pay partners for introducing the user to our sites.
Persistent Cookies
Persistent cookies may be used for the following purposes:
  • To help us recognise you as a unique visitor when you return to our websites and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our sites and to help us improve the structure of our websites. We cannot identify you personally in this way.
Third Party Cookies:

Companies offering products or services through our Websites may use their own cookies. This Privacy Policy covers the use and placement of cookies by Diet and Health Solutions Ltd. and MyDietScore.com only, and does not cover the use or placement of cookies by any third party.

Third party cookies may be used for the following purposes:
  • To serve advertisements on our sites and track whether these advertisements are clicked on by users.
  • To tailor content to your preferences.

We may also use a third-party advertising company to serve ads when you visit our websites. This company may use non-personally identifiable information about your visits to these and other websites in order to provide advertisements about goods and services of interest to you.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information (which does not identify individual users) to analyse trends, to administer the Websites, and to identify and solve hardware and software problems as they arise. We may link this automatically-collected data to your Personal Information for the purpose of determining your interests and to offer you goods or services that we believe may be of interest to you.

Tracking and Merging Information from Other Sources

If you register on our Websites and provide us with Personal Information, we may link non-personal, aggregated tracking data with your online Personal Information through the use of cookies, log files and other non-personal information collection.

We may also supplement the Personal Information we collect from you with non-personal or personal information from other, third party sources (e.g. Experian Information Solutions, Inc.). We may merge this third party information with Personal Information you have provided to us. The composite information about you will be treated in accordance with this Privacy Policy.

We perform this tracking and merging to assist us in evaluating and improving our Websites, products, and services; to determine your preferences so that we can tailor our Websites, products, and services to your needs; to provide you with targeted marketing offers that we think may be of interest to you; and/or to study nutritional, weight loss, behavioural and fitness questions in general.

Children

We are committed to protecting the privacy of children. These Websites are not designed for, nor are they intended to attract, children under the age of 18. We do not knowingly collect Personal Information directly from any person under the age of 18, and if we do inadvertently collect information from a person under the age of 18, we delete it as soon as we discover it.

Diet and Health Solutions and MyDietScore.com may offer diet programmes to adult parents (i.e., legal guardians over 18 years of age) as a nutrition tool for use with their children, ages 5-17. When a parent joins such programmes, we will need to collect non-personally identifiable information about the parent's child or children (i.e., birthday, gender, height, weight, and waist measurement) so we may provide the parent with the proper nutrition guidance and resources for use with their child(ren). If a parent closes such a Membership, the non-personally identifiable information about that parent's child(ren) will be deleted.

Disclosures of your Information

Diet and Health Solutions and MyDietScore.com would like to reassure you that your details are safe and that your personally identifiable data will never be released to companies outside Diet and Health Solutions Ltd. for their marketing purposes.

Except as set forth in this Privacy Policy or as specifically agreed to by you, Diet and Health Solutions Ltd. and MyDietScore.com will not disclose any Personal Information we gather from you on our Websites without your prior permission. Except as set forth herein, you will have the opportunity to opt-in to Diet and Health Solutions or MyDietScore.com sharing your Personal Information with third parties, and you can withdraw your consent to Diet and Health Solutions Ltd. or MyDietScore.com sharing your information at any time.

In some circumstances, we must disclose your Personal Information to third parties who help us administer our Websites or our services. These third parties are required to keep your information confidential and do not use your information for any purpose other than the purpose under which your information was collected. Additionally, we may offer the goods or services of third parties in our Online Store, and in other places on our Websites. If you should make a purchase, we will have to disclose your information to these third parties so that your order can be placed and processed. We may also disclose your information to our Affiliates (defined below).

We may also release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, court order, or legal process; or (2) in special cases, such as a physical threat to you or others, or to protect the rights and/or property of Diet and Health Solutions Ltd. and MyDietScore.com. Additionally, in the unlikely event that the entirety of our business is sold, liquidated, merged, or transferred to a third party, we may transfer all personal and non-personal information to the party purchasing or merging with us.

A. Disclosure to Diet and Health Solutions and MyDietScore.com Affiliates

We may disclose information (including Personal Information) about you to our Affiliates. For purposes of this Privacy Policy, "Affiliates" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Diet and Health Solutions Ltd. or MyDietScore.com whether by ownership or otherwise. Any information relating to you that we provide to our Affiliates will be treated by those Affiliates in accordance with the terms of this Privacy Policy.

B. Disclosure to Nominated Doctors or Clinicians

If you subscribe to the Doctor Linkage utility, you are explicitly agreeing to provide your nominated clinician with your personal data, as well as details of your dietary and lifestyle habits via our websites. The completeness and accuracy of this information is solely your responsibility. Similarly, for doctors or clinicians appending clinical or other data (e.g. blood test results etc.) to their clients’ user accounts, the completeness and accuracy of any such information provided is solely and exclusively the responsibility of that clinician. Diet and Health Solutions Ltd. and MyDietScore.com will not be liable for any damage or injury arising from actions taken, or not taken, on the basis of such information whether accurate or not.

C. Disclosure to Third Parties Generally

Occasionally we may invite you to be contacted by third parties whose goods or services may be of interest to you. We will only share your Personal Information with these third parties if you grant us permission to do so. If you opt-in to such sharing, we may also share your Personal Information with licensors of certain diet, nutrition, and/or health-related programs offered on or through our Websites.

We may provide third parties with non-personal information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Websites. For example, we provide our advertisers and other third parties with aggregate, non-personal information about our Websites’ users, including the number of unique users who visit our Websites, the demographic breakdown of the registered users of our Websites, or the activities that visitors to our Website engage in while on our Websites.

D. Disclosure to Outside Contractors

We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to our Websites, including but not limited to data collection or processing, maintaining an email suppression list as required by law; hosting and maintaining chat rooms; providing credit card processing and shipping fulfilment; fraud screening; testing and implementation of special services such as those for contacting members to offer personal, one-on-one, nutritional and member support to help members to reach their goals; and developing applications for our Websites and email services. These Outside Contractors may sometimes have limited access to information collected on our Websites, including your Personal Information, in the course of providing products or services to us. Access to your Personal Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us.

E. Disclosure to Third Party Sellers

Through our Websites, you may be given the opportunity to purchase (or to obtain more information) regarding certain content, products or services which are sold through a person or company other than us or our Affiliates (collectively, "Third Party Sellers"). In addition, if you purchase a product or service through one of our co-branded stores (rather than through our Online Store), you will likely be purchasing the product through a Third Party Seller, not from us. We will attempt to notify you when you are dealing with a Third Party Seller by opening a new browser or otherwise notifying you that you are leaving our Websites. For example, if you see a phrase such as "powered by" or "brought to you by" followed by the name of a person or company other than Diet and Health Solutions Ltd. or MyDietScore.com, then you are likely on, or about to enter, a website hosted or operated by a person or company other than us. Third Party Sellers may request that you submit certain Personal Information (e.g., name and address for shipment purposes) to them in order to purchase their products or services or to obtain additional information from them. Alternatively, we may offer the products or services of these Third Party Sellers in our Online Store or elsewhere through our Websites. If you should make a purchase of these products or services, we will transmit your purchase data and your Personal Information to the Third Party Seller so that the transaction can be processed.

If you do not wish for a Third Party Seller to have access to your Personal Information, please do not make a purchase in our Online Store (or elsewhere on our Websites). By submitting the requested information, you affirmatively consent to have that information shared with the Third Party Seller. This information is used by the Third Party Seller and may be subject to a different privacy policy. We do not otherwise share or disclose your Personal Information to Third Party Sellers unless you give us permission to do so.

F. Disclosure to or by Co-branded Channel Partners

Diet and Health Solutions Ltd. and MyDietScore.com are contractors and occasionally provide co-branded content and services to websites hosted and operated by companies other than Diet and Health Solutions Ltd. ("Channel Partner Websites"). You can only access these co-branded content and services through the Channel Partner Website, and usually through the diet or health sections of these other websites. The co-branded Diet and Health Solutions or MyDietScore.com pages that you may access through a Channel Partner Website have different registration processes and opportunities for information collection, and Personal Information that you provide on these pages may be shared with the Channel Partners. Each of these co-branded websites has its own privacy policy posted on that site, which explains what information is disclosed by and between the hosting parties. If you visit one of these co-branded Diet and Health Solutions or MyDietScore.com websites, please read the privacy policy that is posted on that website, as well as the individual privacy policy of the Channel Partner Website.

G. Disclosure to Linked Sites

In addition to the third party websites that you may access as described above, for your convenience there are links to websites operated by companies other than Diet and Health Solutions Ltd. or MyDietScore.com ("Third Party Websites") that are not contractors who provide content or services through our Websites. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. Diet and Health Solutions Ltd. and MyDietScore.com do not disclose your Personal Information to these Third Party Websites without obtaining your consent. In addition, Diet and Health Solutions Ltd. and MyDietScore.com do not endorse and are not responsible for the privacy practices of these websites. If you choose to link to one of these Third party Websites, you should review the privacy policy posted on the other site to understand how that Third Party Website collects and uses your Personal Information.

H. Emails to Diet and Health Solutions

This Privacy Policy does not protect you when you send business information, ideas, concepts or inventions to Diet and Health Solutions Ltd. or MyDietScore.com by email to the contacts listed on the "Contact Us" link on our Websites. If you want to keep business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Diet and Health Solutions Ltd. or MyDietScore.com.

I. Other Disclosures

We reserve the right to transfer information to a third party in the event of a sale, liquidation, merger, or other transfer of all or substantially all of the assets of Diet and Health Solutions Ltd. We will endeavour, in good faith, to gain the third party's agreement and adherence to the terms of this Privacy Policy. In addition, we will notify users of any such transfer through notice on our Websites and through email.

Other web sites

Information Collected by Third Parties Not Acting on Behalf of Diet and Health Solutions Ltd. or MyDietScore.com may contain links to other web sites that are outside Diet and Health Solutions’ or MyDietScore.com’s control and are not covered by this Privacy Policy.

Sponsors, partners or advertisers on the Websites or in emails, special promotions, or newsletters we send you may also use their own cookies or web beacons when you click on their advertisement or link to their website or service, or even if the advertisement simply appears on a page or in an email that you are viewing.

We do not control third parties' use of cookies or web beacons, or how they manage the non-personal information they gather through them. Please review the privacy policy of other sites you visit or link to from our sites to understand how these other sites use cookies and how they use the information they collect through the use of cookies or web beacons on their own sites.

Diet and Health Solutions Ltd. and MyDietScore.com reserve the right to use comments provided by visitors, clients and customers in the Diet and Health Solutions and MyDietScore.com newsletters and as part of our promotion and marketing activities, including the display of these comments as testimonials. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to Diet and Health Solutions Ltd. or MyDietScore.com must be truthful, legal, and not violate the rights of others.

How Diet and Health Solutions and MyDietScore.com handle security

The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, that information is encrypted using industry standard technology.

We also follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, please email us at info@dietandhealthsolutions.com.

Your Privacy Choices

Except as otherwise described in this Privacy Policy, we will only use Personal Information for the purposes described above or as otherwise disclosed at the time we request such information from you. You may also change your preference and "opt-out" of receiving voluntary, non-transactional communications by changing that option in your Member Profile and/or Subscription Profile feature of our Websites.

You may also change your mind as to whether Diet and Health Solutions Ltd. or MyDietScore.com may share your information with third parties by changing the option in your Member Profile and/or Subscription Profile, or sending an email to info@dietandhealthsolutions.com.

Except as otherwise stated herein, users of our Website are notified when Personal Information is being collected by third parties on our Websites.
Please know too that you may always choose not to provide information, though it might be needed to take advantage of offers or Website features.

You can add or update certain information you provide to us through your Member Profile and/or Subscription Profile or by contacting info@dietandhealthsolutions.com.

Updating your Personal Information and Contacting Diet and Health Solutions

You can always contact us in order to (1) update or correct your Personal Information, (2) change your preferences with respect to communications and other information you receive from us or third parties, or (3) delete the Personal Information maintained about you on our systems, by accessing your Member Profile and/or your Subscription Profile or by contacting info@dietandhealthsolutions.com. Such updates, corrections, changes and deletions will not have an effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Diet and Health Solutions Ltd. or MyDietScore.com from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all Personal Information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be disabled.

Contact Us with Privacy-related Questions
Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information Diet and Health Solutions holds about you, please write to Diet and Health Solutions Ltd. at the following address:

Diet and Health Solutions Ltd., 67 Hermitage Road, Lucan, Co. Dublin, Ireland.

If you have a complaint or problem, you may email us at info@dietandhealthsolutions.com and we will forward your complaint to the appropriate internal Diet and Health Solutions department for a response or resolution. We try to answer every email in a timely manner but are not always able to do so. If you have any questions about our Privacy Policy or feel that we are not abiding by the terms of our posted Privacy Policy please contact us.

How to Reach Us

Please relay any questions you may have pertaining to our above stated policies to our Customer Service Department by any of the following means:

Post: Diet and Health Solutions Ltd., 67 Hermitage Road, Lucan, Co. Dublin, Ireland.
Email: info@dietandhealthsolutions.com
Telephone: +353 86 838 2864

Diet and Health Solutions and MyDietScore.com reserve the right to withdraw products referred to at Diet and Health Solutions or MyDietScore.com or to change this Privacy Policy at any time.